4 Reasons Working with an Insurance Agent is Better than Buying Insurance Online

The ease and convenience of purchasing insurance online seems too good to be true… and it is. You might have a hard time getting ahold of someone who can understand your situation or worse, find yourself underinsured after you are in an accident. Learning the hard way is never a good idea.

Like anything you buy, price is a reflection of value. Realizing the value of working with an insurance agent might make you reconsider that cheap online insurance quote.

Here are 4 reasons why it’s valuable to work with an insurance agent:

• They are real people. Online service is not customer service. When was the last time you spoke to the same person? How many times did you have to repeat your story? When you work with a local insurance agent, you will always have a local person to call. Insurance agents can advocate for you when you have a claim or advise you on coverage changes. They are always a short visit away.

• They are your neighbors. Local insurance agents live and work in your community and care about the same things you do. Most agents are involved in your community and sponsor local events, businesses, and sports teams. They understand and relate to the same challenges you face every day.

• They are insurance experts. All insurance agents need to be licensed and are required to participate in continuing education courses, including 3 hours of ethics. You can trust that they are up-to-date with current insurance trends. They can explain insurance questions in terms that you can understand while relating them directly to your policy. As consumers, we seek professional opinions from doctors, attorneys and accountants on things that we aren’t experts in. Just like these professionals, insurance agents have dedicated themselves to being experts in their field and can help you decide what is best for your situation.

• They are like family. From buying your first car to enjoying retirement, insurance agents are there for you every step of the way. As your needs change, agents provide you with options and advice to make sure you are properly covered. Your online insurance company will send you a bill at renewal, but they won’t take the time to review and adjust your current coverages based on your needs.

Having a claim is scary. Finding out that you are underinsured is a nightmare. Don’t let this important decision be made without someone helping you through the process.


There’s another word for trust. It’s called neighbor. 

What happens when you exclusively do business in Wisconsin for over 80 years? You start to look after your clients like they’re neighbors. That’s why we take the extra effort to ensure you’re well protected. We even help prepare for situations before they become situations. We use our local knowledge to help customize a plan that works best for you.  It’s time to start a relationship built on trust. It’s time to call Rural Mutual. Find a local Rural Mutual agent today!

Rural Mutual career agents are independent business people carefully chosen and thoroughly trained to represent our company and serve the needs of their local communities. We are hiring in your local community, learn more!